1. Bookings and Confirmation

1.1 A booking is only confirmed once MagicPix Photo Booth has received a completed booking form and the required deposit payment.

1.2 MagicPix Photo Booth reserves the right to decline any booking at its discretion.

1.3 The client is responsible for ensuring all details provided at the time of booking are accurate including the event date, venue address, start time and duration.

1.4 Any changes to booking details must be communicated in writing to info@magicpix.co.uk as soon as possible and are subject to availability and agreement by MagicPix Photo Booth.

1.5 A booking confirmation will be sent to the email address provided at the time of booking. It is the client’s responsibility to check this confirmation and notify MagicPix Photo Booth of any errors immediately.

2. Deposit and Payment

2.1 A non-refundable deposit of £20 is required to secure your booking date. This deposit will be deducted from the total hire fee.

2.2 The remaining balance is due no later than 3 days before the event date unless otherwise agreed in writing.

2.3 For bookings made within 3 days of the event date the full payment is required at the time of booking.

2.4 Payment can be made by bank transfer. Details will be provided on your invoice.

2.5 Failure to pay the remaining balance by the due date may result in the booking being cancelled. In such cases the deposit will be retained by MagicPix Photo Booth.

2.6 MagicPix Photo Booth reserves the right to request full payment at the time of booking for certain events or dates at its discretion.

3. Cancellation by the Client

3.1 All cancellations must be made in writing to info@magicpix.co.uk.

3.2 In the event of cancellation by the client the £20 deposit is retained by MagicPix Photo Booth. No further cancellation charges will apply regardless of when the cancellation is made.

3.3 The deposit is non-refundable in all circumstances.

3.4 MagicPix Photo Booth strongly recommends that clients take out event insurance to cover the cost of cancellation.

4. Cancellation by MagicPix Photo Booth

4.1 In the unlikely event that MagicPix Photo Booth is unable to fulfil a booking due to circumstances beyond our control including but not limited to serious illness, bereavement, severe weather, or equipment failure, we will endeavour to provide as much notice as possible.

4.2 In the event of cancellation by MagicPix Photo Booth a full refund of all monies paid will be issued within 14 days.

4.3 MagicPix Photo Booth’s liability in the event of cancellation is limited to the total amount paid by the client. We cannot be held responsible for any consequential losses including but not limited to venue hire costs, catering costs or other supplier costs.

5. Equipment and Setup

5.1 MagicPix Photo Booth will arrive at the venue at a mutually agreed time prior to the event start time to set up the equipment. Setup typically takes 45-60 minutes.

5.2 The client is responsible for ensuring that a suitable space is available for the photo booth at the venue. The minimum space required is approximately 3m x 3m with a power supply within 10 metres.

5.3 The client must ensure that venue access is available at the agreed setup time. If access is delayed or unavailable MagicPix Photo Booth cannot guarantee the booth will be operational for the full agreed hire period.

5.4 MagicPix Photo Booth equipment must not be moved, adjusted or tampered with by the client or any guests. Any damage caused to equipment through misuse will be charged to the client.

5.5 In the event of equipment malfunction MagicPix Photo Booth will make every reasonable effort to resolve the issue as quickly as possible. If the equipment cannot be repaired on site a partial refund proportional to the lost hire time will be offered.

6. Hire Period

6.1 The hire period begins at the agreed start time and ends at the agreed finish time as stated on the booking confirmation.

6.2 If the client requests additional hire time on the day this may be accommodated subject to availability and will be charged at £50 per additional hour payable in cash on the night.

6.3 If the event runs over time MagicPix Photo Booth reserves the right to end the service at the agreed finish time.

6.4 Setup and pack-down time is not included in the hire period.

7. Conduct and Behaviour

7.1 MagicPix Photo Booth reserves the right to cease operations immediately if the operator feels threatened, unsafe or subjected to abusive behaviour by the client or any guests.

7.2 In the event of cessation of service due to unacceptable behaviour no refund will be issued.

7.3 The client is responsible for the behaviour of their guests in relation to the photo booth equipment.

7.4 Any damage caused to MagicPix Photo Booth equipment by guests will be the financial responsibility of the client.

8. Service Area and Travel

8.1 MagicPix Photo Booth is based in Leeds and serves events across West Yorkshire and surrounding areas. Please contact us to confirm availability for your location.

8.2 Any parking charges or congestion charges incurred at the venue are the responsibility of the client and will be communicated in advance where applicable.

9. Photography and Images

9.1 All images taken in the MagicPix Photo Booth remain the property of MagicPix Photo Booth.

9.2 MagicPix Photo Booth reserves the right to use images taken at events for marketing purposes including but not limited to the website, social media and printed materials, unless the client specifically requests otherwise in writing at the time of booking.

9.3 A USB stick containing all images from the event will be provided to the client either on the night or by post within 7 days of the event.

9.4 Images are provided in digital format. MagicPix Photo Booth cannot be held responsible for the loss of images due to circumstances beyond our control after delivery to the client.

10. Liability

10.1 MagicPix Photo Booth holds public liability insurance. A copy of the certificate is available on request.

10.2 MagicPix Photo Booth cannot be held liable for any indirect or consequential loss arising from the provision of services.

10.3 MagicPix Photo Booth’s total liability in any circumstances is limited to the total hire fee paid by the client.

10.4 MagicPix Photo Booth cannot be held responsible for the quality of prints affected by factors outside our control including but not limited to extreme heat, cold or humidity at the venue.

11. Force Majeure

11.1 MagicPix Photo Booth shall not be liable for any failure or delay in providing services due to circumstances beyond our reasonable control including but not limited to acts of God, war, terrorism, pandemic, severe weather conditions, fire, flood, or government restrictions.

11.2 In such circumstances MagicPix Photo Booth will use reasonable endeavours to reschedule the booking to a mutually convenient date. If rescheduling is not possible a full refund will be issued.

12. Complaints

12.1 Any complaints regarding the service provided must be made in writing to info@magicpix.co.uk within 7 days of the event.

12.2 MagicPix Photo Booth will acknowledge all complaints within 48 hours and aim to resolve them within 14 days.

13. General

13.1 These terms and conditions constitute the entire agreement between MagicPix Photo Booth and the client.

13.2 These terms and conditions are governed by the laws of England and Wales.

13.3 If any provision of these terms is found to be invalid or unenforceable the remaining provisions shall continue in full force and effect.

13.4 MagicPix Photo Booth reserves the right to update these terms and conditions at any time. The version in force at the time of booking will apply.